FAQ

Hedge trimming.

Excellent work, very clean job done.
Mrs Fitsgibban - Harrow

Reduction of large Leyland trees.

Very good service, they worked well as a team. Would definitely recommend.
Mr Harmsworth - Ruislip

Removal of Ash tree and reduction of Hawthorn.

Very reliable and professional.
Mrs Morgan - Pinner

Removal of Sycamore tree in rear garden.

Everything requested was done to my satisfaction.
Mr Carroll - Harrow

Tree removal, Caniper pruning and stump removal.

Very happy with the work. Will recommended to friends, family. Many things.
Hiten Meisura - Pinner

Felling of Ash tree and reduction of Privet hedge.

G Finch
G Finch - Ruislip

Removal of Ash tree and trimming of bushes

Very professional, clean and tidy.
Mrs Craig - Amersham

General garden tidy up: pruning of bushes, trees and shrubs and thinning out.

A great job. Very efficient, friendly, tidied up after themselves. Would recommend.
Mrs Gordon - London

Tree pruning.

Punctual, professional and clean. What more on a customer ask.
Mr Terry A Hymans - Rickmansworth

Tree removal

Very, very good on time keeping very courteous.
Mr French - Harrow

Crown reduction of large Eucalyptus tree.

Work good but drastic. Tree cut back far too much. Tidying up poor. Mrs Kinglsey Brown - Beaconsfield - 28-Jul-14

Response from Ashwood Tree Care:

I was taken aback by this feedback I asked the customer if they were happy at the end of the job, there was no mention of the tidying up or the tree being cut back too drastic. We had agreed that due to the fast growing nature of the Eucalyptus tree that we would prune it back to the previous points and thin the canopy to allow more light to penetrate the crown as the foliage was very dense and blocking light from the house and garden. I advised the customer that initially the tree would look bare but would grow back and look better for it. Regarding the tidying up, the garden and roadside were left cleaner than when we arrived although admittedly the beds were difficult to get spotless as they were overgrown. I'm a little disappointed as I feel that more could have been done if something was said and not left until a month after work was completed. I've also tried to contact the customer to discuss what has been done and my call was once rejected when I identified myself and my messages not returned. Nevertheless I appreciate all feedback good or bad as it helps me to understand my customers better.
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30% reduction of a Laurel hedge.

No comments given.
Mr Maurice Leese - Rickmansworth

Pollarding of ash tree and pruning of horse chestnut

Did a great job, great time keeping and left the garden very tidy after all the pruning.
Mr Routledge - London

Pruning 5 apple trees.

Tidy, courteous, professional, good job completed. Would highly recommend.
Tom Prendergast - Ruislip

Felling of cherry tree and stump grinding.

Good professional job.
Mr Heppleston - Slough

Pruning 2 Apple trees in back garden.

Extremely satisfied with a job well done. The clean up was excellent garden now ready for spring.
Mrs Beeby - Harrow

Cutting down of 4 Conifers and 1 Silver Birch

No comments given.
Mrs Davies - Beaconsfield

Hedge reduction

Excellent.
Mr Ronchetti - Ruislip

Felling of horse chestnut and trimming of beech hedge.

Excellent job, cleared up beautifully! Very pleased. I would recommend.
Mr Chris Windle - Slough

Removal and trim tree branches.

Great service and a fair price.
Mr Alan Leen - Uxbridge